These terms govern your use of the Krakya platform. Please read them carefully before registering or placing any real-money wagers. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.
Important: These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and Krakya ("we", "us", "our", "the Platform"). If you do not agree with any part of these Terms, you must not use the Krakya platform or any of its services.
By accessing the Krakya website, downloading the Krakya app, creating an account, or participating in any game or promotion offered by Krakya, you confirm that you have read these Terms in full and that you agree to be bound by them. This agreement takes effect from the moment you complete the registration process.
Krakya reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of the platform after any such changes constitutes your acceptance of the new Terms. It is your responsibility to check this page periodically.
These Terms apply to all users of the Krakya platform, including registered players, visitors, and anyone who interacts with any part of the Krakya service in any capacity.
To register and play on Krakya, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
Krakya may request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation may result in account suspension or permanent closure without prior notice.
By registering, you represent and warrant that you meet all eligibility requirements listed above. If Krakya discovers at any point that you do not meet these requirements, your account will be suspended immediately and any pending withdrawals may be withheld pending investigation.
Each player is permitted to hold only one active account on the Krakya platform. Creating multiple accounts — whether under the same name, different names, or using different devices or payment methods — is strictly prohibited and will result in permanent account closure and forfeiture of any balances held.
When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, valid contact number, and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Krakya will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, you must notify Krakya support immediately.
Krakya accepts no liability for losses resulting from unauthorised access to your account where you have failed to take reasonable precautions to protect your credentials.
Krakya supports a range of local payment methods commonly used in Bangladesh. All deposits must be made using payment methods that are registered in your own name. Krakya does not accept deposits from third-party accounts, and any such deposits may be returned and the associated account suspended.
Minimum and maximum deposit limits apply and are displayed within the cashier section of your account. These limits may vary depending on the payment method selected and may be subject to change without prior notice.
Withdrawal requests are processed in accordance with Krakya's standard processing schedule. Krakya aims to process all withdrawal requests promptly, but processing times may vary depending on the payment method and any verification requirements that apply to your account.
Note: Krakya does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, which are outside Krakya's control.
Krakya offers a selection of skill-based games where the outcome is determined by the player's ability, strategy, and performance — not by random chance alone. Each game on the Krakya platform has its own specific rules, which are displayed within the game interface. Players are responsible for reading and understanding the rules of each game before participating.
All game results on Krakya are final once confirmed by the platform's system. Krakya does not reverse game outcomes except in cases of verified technical error. If you believe a game result is incorrect due to a technical fault, you must contact Krakya support within 24 hours of the game session ending.
Krakya uses certified systems to ensure fair and consistent game outcomes. Any attempt to manipulate, exploit, or interfere with game systems — including through the use of bots, scripts, or third-party software — is strictly prohibited and will result in immediate account termination.
Krakya offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and wagering requirements, which are communicated at the time the bonus is offered. General bonus rules that apply across all Krakya promotions are outlined below.
Bonus abuse — including but not limited to creating multiple accounts, using VPNs to circumvent regional restrictions, or exploiting promotional mechanics — will result in permanent account closure and forfeiture of all funds, including real-money balances.
The following actions are strictly prohibited on the Krakya platform. Engaging in any of these activities will result in immediate account suspension, permanent closure, and potential legal action where applicable:
Krakya monitors all account activity and reserves the right to investigate any account suspected of prohibited conduct. During an investigation, the account and any associated funds may be frozen until the investigation is concluded.
All content on the Krakya platform — including but not limited to the website design, game graphics, logos, text, software, audio, and video — is the exclusive property of Krakya or its licensed content providers. This content is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Krakya platform for personal, non-commercial gaming purposes only. This licence does not permit you to:
Any unauthorised use of Krakya's intellectual property may result in legal action. If you believe any content on the platform infringes your own intellectual property rights, please contact us at the email address listed in the Contact section of these Terms.
Krakya collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering on Krakya, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.
Krakya collects personal data for the following primary purposes:
Krakya does not sell your personal data to third parties. Data may be shared with trusted service providers who assist in operating the platform, subject to strict confidentiality obligations. For full details on how your data is handled, please review our Privacy Policy.
Krakya provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee that the service will always be available, error-free, or free from technical issues.
To the maximum extent permitted by applicable law, Krakya shall not be liable for:
Reminder: Gaming involves financial risk. Never deposit or wager more than you can comfortably afford to lose. Krakya's responsible gaming tools are available to help you stay in control — visit our Responsible Gaming page for more information.
You may close your Krakya account at any time by contacting our support team. Upon closure, any real-money balance remaining in your account (after deducting any applicable bonus funds that have not met wagering requirements) will be returned to you via your verified payment method.
Krakya reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases where:
Where an account is closed due to a breach of these Terms, Krakya reserves the right to withhold any remaining balance pending the outcome of any investigation. If fraud or illegal activity is confirmed, the balance may be forfeited in full.
Krakya may revise these Terms at any time. When material changes are made, we will notify registered players via email or through a prominent notice on the platform. The updated Terms will take effect from the date they are published on this page.
If you do not agree with any changes to these Terms, you must stop using the Krakya platform and close your account before the changes take effect. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms.
We encourage all players to review this page regularly to stay informed about the rules that govern their use of the Krakya platform.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or about any aspect of the Krakya platform, please reach out to our support team. We aim to respond to all enquiries within 24 hours.
For account-specific issues, please have your registered email address and account details ready when contacting support to help us resolve your query as quickly as possible.
These rules aren't just legal formality — they're what keeps Krakya fair, safe, and reliable for every player.
Krakya's account rules ensure that only you can access your funds and game history. One account per player, verified identity, and strict credential protection keep your balance safe from unauthorised access.
The deposit and withdrawal rules exist to protect every player from fraud and ensure that funds move securely. Verified payment methods and clear processing timelines mean you always know where your money stands.
The gameplay and prohibited conduct rules protect the integrity of every match on Krakya. No bots, no collusion, no exploits — just real players competing on skill. That's the only kind of competition worth having.
Krakya's bonus rules are written to be clear and straightforward. Wagering requirements, eligibility conditions, and expiry dates are all communicated upfront so there are no unpleasant surprises when you try to withdraw.
Krakya's privacy and data rules ensure your personal information is handled responsibly. Your data is never sold to third parties, and it's only used for the purposes you'd reasonably expect — running your account and keeping the platform secure.
The termination and responsible gaming provisions give every player the tools to stay in control. Self-exclusion, deposit limits, and account closure options are always available — because Krakya genuinely cares about long-term player wellbeing.